Application Support Engineer with Security Clearance Customer Service & Call Center - Arnold, MO at Geebo

Application Support Engineer with Security Clearance

Summary Application Support Engineer Arnold, MO Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer's core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your career to the next level! Chenega Agile Real-Time Solutions (CARS) was created with the purpose of providing integrated enterprise IT support to Federal customers both CONUS and OCONUSCARS employs Subject Matter Experts (SMEs) with decades of experience working in the Federal marketplaceThe Application Support Engineer will be part of an integrated Operations and Sustainment team providing critical 24x7 mission support to our customer and will interface with engineering resources located at other facilities and is responsible for the day-to-day operation of the customer application and monitoring/investigation of segment interfacesResponsibilitieso Work with on-site database and system administration support personnel to convey and investigate system anomalies.o Investigate operational issues and perform problem escalation with vendor, factory, and on-site Subject Matter Experts (SME) as required.o Ensure system issues are identified and resolved, minimizing operational impacts.o Other duties as assigned Qualificationso High school diploma or GED equivalento 2
years relevant work experience to include:
o Experience with UNIX/LINUX-based operating systems.o Experience with Oracle or other relational databases.o Experience in scripting.o Experience with Microsoft Office - Excel, PowerPoint, and Word.o Security
requiredo TS/SCI clearance required Knowledge, Skills, and Abilitieso Ability to provide rotating site support (24x7) to ensure system issues are identified and resolved, minimizing operational impacts - shift work is required in a high-paced environment.o Panama Night Shift 7 pm to 7 am (2 on 2 off/3 on /3 off )o Working knowledge of UNIX/LINUX-based operating systems.o Understand principles of SQL query language and operating systems.o Basic knowledge of computer networks, including file transfer protocols.o Ability to work independently and yet be effective within a team settingo Must be capable of managing multiple efforts with time-related constraints in a fast-paced contracting environmento Demonstrated ability to effectively communicate and collaborate with diverse internal and external stakeholder groups and individualso Friendly presence, helpful attitude, good interpersonal skills, and ability to work well with others.o Excellent skills in Microsoft Word, Excel, and other Office applicationso Experience working in a home office setting as well as the ability to train end users on frequently asked technical issues.o Ability to provide technical assistance and support over the phone with good phone skills and a professional demeanor.o Previous customer service experience strongly desired.o Good problem-solving skills with the ability to visualize a problem or situation and think abstractly to solve itHow you'll grow At Chenega MIOS, our professional development plan focuses on helping our team members at every level of their career s to identify and use their strengths to do their best work every dayFrom entry-level employees to senior leaders, we believe there's always room to learnWe offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business worldFrom on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their careersBenefits At Chenega MIOS, we know that great people make a great organizationWe value our team members and offer them a broad range of benefitsLearn more about what working at Chenega MIOS can mean for youChenega MIOS's culture Our positive and supportive culture encourages our team members to do their best work every dayWe celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them be healthy, centered, confident, and awareWe offer well-being programs and continuously look for new ways to maintain a culture where we excel and lead healthy, happy livesCorporate citizenship Chenega MIOS is led by a purpose to make an impact that mattersThis purpose defines who we are and extends to relationships with our clients, our team members, and our communitiesWe believe that business has the power to inspire and transformWe focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communitiesLearn more about Chenega's impact on the worldChenega MIOS News- https:
//chenegamios.com/news/ Tips from your Talent Acquisition T eam We want job seekers exploring opportunities at Chenega MIOS to feel prepared and confidentTo help you with your research, we suggest you review the following links:
Chenega MIOS web site - www.chenegamios.com Glassdoor - https:
//www.glassdoor.com/Overview/Working-at-Chenega-MIOS-EI_IE369514.11,23.htm LinkedIn - https:
//www.linkedin.com/company/1472684/ Facebook - https:
//www.facebook.com/chenegamios/ #DICE #Chenega Agile Real Time Solutions, LLC Recommended Skills Agile Methodology Communication Computer Networks Contract Management Customer Service Databases Apply to this job. Think you're the perfect candidate? Apply on company site $(document).ready( function() $(#ads-desktop-placeholder).html(
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n Estimated Salary: $20 to $28 per hour based on qualifications.

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