Axes Physical Therapy
Axes Physical Therapy is dedicated to positively impacting and improving the lives of the people we serve! This is achieved by hiring great people and providing great services.
Axes PT is excited to be Patient Centered - Employee Centered - Client CenteredWe are thrilled to say that we are growing, and with that comes an opportunity for a new position.
We are looking for a Medical Front Office Supervisor to work in our South Region Float for Clinics.
This position will be responsible for managing the day-to-day front office operations in our fast-paced outpatient physical therapy center.
You will function as a supportive resource for the clinical staff, with emphasis on the patient and client experience through effective and friendly communication, timely scheduling, and collection of patient information and insurance information.
You will oversee and perform insurance verification and authorization, collection, and monitoring of patient balances, and communicate with director and billing/accounts receivable to ensure proper application of medical benefits.
Essential Job Functions include:
Perform job duties in alignment with organizational core valuesDemonstrate client and patient centered in-person and over-the-phone interactionsOversee and take responsibility for timely and appropriate scheduling of new patientsEnsure proper data entry in line with front office processes and procedures.
Follow process outlined to ensure accuracy and completeness.
Gather insurance information and verify benefits for patients.
Be able to communicate insurance information to patients to ensure comprehensionWork with clinical team to schedule follow-up visits appropriatelyFollow up with existing and past patients to ensure scheduling frequency is maintainedAssist in inventory management in the clinic, especially related to front office supplies/needsBe active participant in maintaining clinic appearance/cleanliness, especially the front office and waiting room workspaceAssist therapists and clinical team as needed with patient careAssist patients with completion of necessary paperwork (as needed)Demonstrate client centered interactions when speaking with external customers, including physician offices, insurance providers, case managersExperience Required includes:
Strong relationship building capabilities and interpersonal skillsStrong organizational abilities and attention to detailExcellent time management skillsAbility to exercise a high degree of initiative and independent judgement in solving problemsAbility to effectively communicate with customers verbally and in writingAble to work as a positive team member with peers and managementAbility to maintain and ensure confidentiality of all patient/client information in accordance with company policyKnowledge of Insurance EOB preferredUnderstanding of EMR/Revenue Cycle Management systems preferredQualifications Required include:
Minimum of a High School diploma (Associates preferred)Customer Service:
3 years or moreComputer Skills:
3 years or moreMedical Office
Experience:
2 years preferredWe support our employees with a generous benefits package.
All full-time employees receive the benefits below.
Employer Contributions to Benefits include:
Medical InsuranceDental InsuranceVision Insurance401k with Company MatchEmployer Paid Benefits include:
Short Term DisabilityLong Term Disability401k with Company MatchHoliday PayPaid Time OffApply Now to Join the Fun!!Axes Physical Therapy is an Equal Opportunity EmployerAbout the Company:
Axes Physical Therapy.
Estimated Salary: $20 to $28 per hour based on qualifications.
Axes PT is excited to be Patient Centered - Employee Centered - Client CenteredWe are thrilled to say that we are growing, and with that comes an opportunity for a new position.
We are looking for a Medical Front Office Supervisor to work in our South Region Float for Clinics.
This position will be responsible for managing the day-to-day front office operations in our fast-paced outpatient physical therapy center.
You will function as a supportive resource for the clinical staff, with emphasis on the patient and client experience through effective and friendly communication, timely scheduling, and collection of patient information and insurance information.
You will oversee and perform insurance verification and authorization, collection, and monitoring of patient balances, and communicate with director and billing/accounts receivable to ensure proper application of medical benefits.
Essential Job Functions include:
Perform job duties in alignment with organizational core valuesDemonstrate client and patient centered in-person and over-the-phone interactionsOversee and take responsibility for timely and appropriate scheduling of new patientsEnsure proper data entry in line with front office processes and procedures.
Follow process outlined to ensure accuracy and completeness.
Gather insurance information and verify benefits for patients.
Be able to communicate insurance information to patients to ensure comprehensionWork with clinical team to schedule follow-up visits appropriatelyFollow up with existing and past patients to ensure scheduling frequency is maintainedAssist in inventory management in the clinic, especially related to front office supplies/needsBe active participant in maintaining clinic appearance/cleanliness, especially the front office and waiting room workspaceAssist therapists and clinical team as needed with patient careAssist patients with completion of necessary paperwork (as needed)Demonstrate client centered interactions when speaking with external customers, including physician offices, insurance providers, case managersExperience Required includes:
Strong relationship building capabilities and interpersonal skillsStrong organizational abilities and attention to detailExcellent time management skillsAbility to exercise a high degree of initiative and independent judgement in solving problemsAbility to effectively communicate with customers verbally and in writingAble to work as a positive team member with peers and managementAbility to maintain and ensure confidentiality of all patient/client information in accordance with company policyKnowledge of Insurance EOB preferredUnderstanding of EMR/Revenue Cycle Management systems preferredQualifications Required include:
Minimum of a High School diploma (Associates preferred)Customer Service:
3 years or moreComputer Skills:
3 years or moreMedical Office
Experience:
2 years preferredWe support our employees with a generous benefits package.
All full-time employees receive the benefits below.
Employer Contributions to Benefits include:
Medical InsuranceDental InsuranceVision Insurance401k with Company MatchEmployer Paid Benefits include:
Short Term DisabilityLong Term Disability401k with Company MatchHoliday PayPaid Time OffApply Now to Join the Fun!!Axes Physical Therapy is an Equal Opportunity EmployerAbout the Company:
Axes Physical Therapy.
Estimated Salary: $20 to $28 per hour based on qualifications.
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